Team experience · Medical marketing agency · ~$2M/year
A custom AI call centre now calls, texts, emails, reschedules, takes deposits and works around the clock for less than $1,700 a month.
The client name and identifying details are changed or withheld. Results shown are specific to this operation and are not a guarantee of future performance.
The constraint
The agency was paying roughly $15,000 a month for an offshore call centre serving its client base. Call quality and spoken English were inconsistent, and appointment booking rates suffered.
Replacing the team only mattered if the new system could improve the prospect experience as well as reduce cost.
The system
We built a human-sounding AI call centre capable of handling the complete lead and appointment workflow.
The outcome
The $15,000 monthly call-centre expense was replaced by infrastructure costing under $1,700 a month in API credits, storage and hosting.
Clients saw appointment booking rates rise by roughly 30% in the first month, while the operation gained 24/7 availability.
Voice systems built around the workflow
Start your system assessment
Answer a few focused questions about your operation. Once you’re done, choose a time to speak with our team directly.
Loading your assessment…