How an engagement works
Every engagement is scoped around your operation, the active constraint and the system required to move it. There is no generic automation package and no forced software stack.
01 · Qualify
We work best with established agencies and info businesses, typically doing more than $50,000 a month, with a proven offer and fulfilment process.
If the underlying operation is not proven yet, we will say so. Automating the wrong process only makes the wrong process run faster.
02 · Diagnose and brief
We work closely with the people running the process to understand what happens today, where it breaks, which tools and data are involved and what success needs to look like.
03 · Build
Our developers build the right combination of software, AI, APIs, voice, browser automation and infrastructure around the brief. We provide a first production-ready version within 45 days of coming on board.
04 · QA and UAT
Our QA team tests the system before it reaches your users or clients. We then deploy it into a UAT environment so your team can validate the full workflow, data and edge cases safely before production.
05 · Ship and own
Once accepted, the system moves into production and ownership is transferred to your business. Pricing is set after scope because it reflects the actual complexity and value of the system rather than a generic package.
06 · Maintain and improve
Our maintenance packages keep developers on hand for bugs, questions and new features for as long as you want the support. As the business grows towards its next constraint, the system can grow with it.
A serious build starts with a serious brief